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We take great pride in handcrafting each piece to be made-to-order just for you! As a small business, we kindly ask for up to 7 to 12 business days to process and produce your order. Thank you for your patience and support!
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Because each piece is made to order, we’re unable to offer cancellations, refunds, or returns. We truly appreciate your understanding and support as we hand-make each piece with love just for you!
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If your order has arrived damaged, email us within 14 days of its arrival and we would love to get it fixed for you! It means the world that you purchased our handmade pieces, we want everyone to have the best experience shopping Voyage<3
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We want you to feel confident and comfortable in your Voyage swimwear! While we don’t offer returns or refunds, we’re happy to provide a one-time size exchange within 7 days of delivery to ensure the perfect fit.
To begin the exchange process, email us at info@voyagebyparis.com with your order number and exchange request. We will provide you with an exchange form to begin the process.
Once we receive your package, we’ll process your exchange as quickly as possible. Please allow up to 10 business days for processing. Customers are responsible for covering the shipping costs for the new item(s) to be sent back.
Thank you so much for choosing and trusting in Voyage—we’re here to help you find your perfect fit!